I’M PROUD TO ANNOUNCE MY PROMOTION
VP of Mortgage Lending at Guaranteed Rate
(Fancy new title, same amazing service as your personal mortgage lender!)
Hello! I hope that you are having an amazing start to the new decade. There’s been lots of chatter about 2020 being a year of change and we’re excited to embrace this with a move onward and upward!
Thanks to your support, my team has experienced amazing growth here in Colorado. In 2019 I realized a need to align myself with a company that would support this continuous growth with a higher standard of excellence. Over the past few months I worked tirelessly to find a company that would support me in providing a super-high level of responsiveness and could match my commitment to overcoming any obstacle to ensure that each customer is absolutely thrilled with their mortgage experience.
Guaranteed Rate works to continually improve the mortgage experience for those buying a home or looking to refinance. That includes building new technologies to simplify the process, ensuring clarity and transparency for all loan terms, and providing low, low rates to their customers.
All of this leading-edge technology is backed by five-star service from the industry’s top team of loan officers and support staff. You get high tech and high touch. GR’s full complement of unparalleled services is why their customers give them a 95% satisfaction rating. GR also has an ‘A+’ rating from the Better Business Bureau and an 83% Net Promoter® Score (NPS), a number virtually unheard of in the banking industry where the average NPS is only 34%.
The ultimate goal here is to take the mystery, red tape and complexity out of getting mortgage financing. We want to simplify the process using innovative technology. We want to deliver low rates and full transparency on fees with the kind of personal service and advice each customer deserves.
We’re really excited for this new chapter and can’t wait to assist you with your mortgage, refinance, and financial health needs by utilizing our new streamlined, high-tech, and high-touch processes.
Yes, I have a fancy new title, but I will still be helping you PERSONALLY and with the same level of service as always. You and your clients will continue to work directly with me through every step of the process.
Please reach out to me with any questions! I look forward to hearing from you.